ASA State of the Industry Webinar Series—Third Quarter Update for Staffing Professionals, Focusing on Job Candidates

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Includes a Live Event on 09/21/2021 at 3:00 PM (EDT)

Who Should Attend

Staffing, recruiting, and workforce solutions professionals, including company owners, executives, sales and marketing staff, and search and placement professionals


Client satisfaction is key to growth, but how can your firm go beyond satisfaction and unleash the true power of client loyalty? Join ASA and ClearlyRated the association’s satisfaction survey partner, for the State of the Industry webinar for the fourth quarter of 2021, which will focus on clients. The fourth webinar of this highly rated series will provide insight from the latest research, focused on buyer trends affecting the industry. Combined with the latest legislative updates and specific examples from the field, this webinar will provide your firm the baseline for accelerated growth in 2021 and beyond.


Eric Gregg, chief executive officer, ClearlyRated
Richard Wahlquist, president and CEO, ASA
Stephen C. Dwyer, Esq., Senior Vice President and Chief Legal and Operating Officer, ASA
Cynthia Davidson, senior director, research, ASA

Eric Gregg

CEO and Founder, ClearlyRated


With nearly 15 years of research experience in the staffing and recruiting space, Gregg and his team at ClearlyRated (formerly Inavero) have analyzed more than three million surveys with the goal of determining what drives success for staffing and recruiting firms. From trying to find, attract, and retain top flexible and permanent talent to delivering world-class service to the clients they serve, ClearlyRated’s research has influenced top staffing firms across the globe. ClearlyRated’s popular Best of Staffing program turns actionable client and talent satisfaction surveys into credible online ratings and testimonials, recognizing the top firms on Gregg has served as an adjunct faculty member in Portland State University’s marketing program, and has published numerous articles, business cases, and technical notes in the field of marketing, client loyalty, and employee satisfaction. His research and consulting have been featured in articles, and he is a noted industry speaker.

Richard Wahlquist

President and CEO

American Staffing Association

Wahlquist is the association’s primary spokesman and is responsible for the overall direction and performance of the association. Before joining ASA in 1989 as vice president, administration and government affairs, he led and coordinated government affairs activities on behalf of the staffing industry in all 50 states; Washington, DC; Puerto Rico; and Canada. He speaks regularly before business groups on employment issues and trends and has been a featured lecturer in Europe, South America, South Africa, and Japan. He was recognized by Human Resources Outsourcing Today magazine as one of the “100 Superstars of HR Outsourcing” and by Recruiter magazine as one of the 100 most influential individuals in the staffing and recruiting industry. Wahlquist also serves on the board of directors for the World Employment Confederation and Jobs for America's Graduates.

Cynthia Davidson

Senior Director, Research

American Staffing Association

As the senior director of research for the American Staffing Association, Cynthia oversees the association’s research and data initiatives, including two economic surveys (the weekly ASA Staffing Index, quarterly ASA Staffing Employment and Sales Survey), the ASA Workforce Monitor®, and benchmarking studies for staffing operations, compensation and benefits. Cynthia is also the primary author of the ASA Staffing Industry Playbook, the association’s most widely referenced publication.

Stephen Dwyer

Stephen C. Dwyer, Esq., Senior Vice President and Chief Legal and Operating Officer

American Staffing Association

Dwyer is general counsel for ASA and a leading authority on the legal and public policy aspects of staffing. He engages in and coordinates the association’s legal and public affairs activities and advises the staffing industry on labor and employment law and policy issues. He has testified before legislatures and regulatory bodies regarding, and written extensively and spoken widely on, the staffing industry. Before joining ASA, he was associated with the New York multinational law firm Chadbourne & Parke, as well as De Forest & Duer, a 100-year-old Wall Street firm. Dwyer is a member of the New York, New Jersey, Massachusetts, Virginia, and District of Columbia bar associations.


ASA State of the Industry Webinar Series—Third Quarter Update for Staffing Professionals, Focusing on Job Candidates
09/21/2021 at 3:00 PM (EDT)   |  60 minutes
09/21/2021 at 3:00 PM (EDT)   |  60 minutes