Don’t miss this always-popular Staffing World tech solutions roundup—your chance to get expert views from some of the staffing industry’s top tech experts on the latest tools for client and candidate attraction as well as engagement, recruitment, retention, and back-office operations. You’ll learn about the newest tech solutions that address the industry’s most pressing challenges through rapid-fire presentations showcasing these solutions (some of which you can later explore in the expo hall). You’ll leave this session with the insights you need to make the right technology decisions to optimize your operations and drive your business.

Session sponsored by Citizen’s

Jim Essey, CSP, president and CEO, The TemPositions Group of Cos.; Hope Bradford, senior director, IT, Kelly Services; Tom Erb, CSP, president, Tallann Resources LLC; David Francis, director of research , Talent Tech Labs

We’ve all seen the story play out: A company experiences phenomenal success, their CEO makes the cover of notable business publications, and business writers use them as examples for the rest of us. Then, somehow, the firm gets into trouble. Competitors capture their customers, margins shrink, investors grumble, activists turn up, the CEO—or a succession of CEOs— are shown the door, and eventually the company disappears or becomes irrelevant. A root cause, McGrath argues, is the pervasive belief that a competitive advantage, once established, is enduring. This belief leads to complacency, inward focus, loss of customer engagement, and a stifling of innovation. Instead, smart strategists leave old assumptions at the door and pursue opportunities to establish and exploit transient advantages. Have your thinking challenged in this fun, fast-paced, and insightful session that will teach you how to move forward strategically, even in high uncertainty conditions.

Rita McGrath is a best-selling author, sought-after speaker, and long-time professor at Columbia Business School. As one of the world’s top experts on innovation and growth, her work is regularly published in the Harvard Business Review. She is consistently ranked among the top 10 management thinkers in the world and was ranked No. 1 for strategy by Thinkers50. McGrath is the author of the best-selling book The End of Competitive Advantage.

Rita McGrath, innovation and growth expert; professor, Columbia Business School

The business case for diversity and inclusion has been researched and documented extensively over the last decade. Organizational growth has always been dependent on talent and innovation. Going beyond the usual programs and approaches, the future of business growth will be directly tied to leaders’ abilities to build and lead inclusive high-performing teams. As a result, consulting organizations have added inclusion and diversity practices to their product offerings as companies seek expertise in addressing what is often their greatest gap. Leadership is about people; diversity is about decisions. Applying practical and sustainable diversity solutions across an enterprise is the answer to real progress. Come hear from leaders who have a legacy of delivering diversity and inclusion results for their organizations.


Session sponsored by the ASA IDEA Group

Roz Hudnell, former vice president of human resources, chief diversity officer, and president, Intel Foundation; Joyce Russell, president, Adecco Group US Foundation

The last year brought unprecedented challenges. Our society has been stressed and torn by a pandemic, racial injustice, and political divisiveness. Join Susan Salka, CEO of AMN Healthcare, who will share how AMN found inspiration to respond to these challenges; supercharge diversity, equity, and inclusion efforts; give back to communities; address racial issues; and put corporate social responsibility initiatives into action in new ways. These efforts and results serve to prove in a powerful way that precarious times can be defining moments for individuals and organizations.

Salka is an active industry spokesperson in the health care and investment community and has been one of the driving forces behind AMN’s strategic and operational success since joining the company in 1990. She is passionate and actively involved in the areas of corporate social responsibility, diversity and inclusion, and gender equality. Under her leadership, AMN has become known as an innovator in health care workforce solutions and one of the largest and most diversified health care staffing companies in the nation.

Session sponsored by Anthem

Susan Salka, CEO, AMN Healthcare Services Inc.

Led by Coffee With a Black Guy (#CWABG) founder James Joyce III, #CWABG took the digital world by storm in 2020—appearing on several podcasts and convening live virtual conversations for companies, communities, and other groups. What exactly is #CWABG? It is an innovative social impact movement that seeks to merge the tactile and digital worlds to bring greater understanding, compassion, empathy, and love in our shared global community. Share stories, have conversations, impart perspective, or just listen and learn about inclusive workplaces from fellow citizens of the world. Joyce is a proven analytical thinker, speaker, and writer who has a knack for addressing potentially tense situations head-on while creating ease and space for shared growth in the process. So sit back, grab your cup of coffee, and get ready to participate in one of the most meaningful conversations you’ll have at Staffing World.

James Joyce III, founder, Coffee With a Black Guy LLC

Candidate Identity Fraud in the Staffing Industry - presenter by Sean Slater, Co-Founder/CRO, Valid8 LLC

Have you rolled out your anti-harassment compliance training? Staffing companies have a legal obligation to train full-time and temporary employees on harassment prevention, in states with applicable training laws. The ASA has partnered with Kantola to provide a cost-effective and staffing-specific, full-service training solution for members. Join this Speed Talk and the Kantola team will get you up to speed on the state requirements and upcoming deadlines for harassment training. They’ll also walk through the how-tos of training a high-turnover workforce with their easy-to-use platform that can easily integrate into your ATS or HRIS.

Yarden Maoz, vice president of marketing & business development, Kantola Training Solutions

Business intelligence (BI) shows you where you were, where you are, and where you’re going. Having critical data at your fingertips allows you to run ad hoc reports and analyze trends to make educated business decisions and drive actions that lead to success. Join this Speed Talk to learn more about how business intelligence can empower your business and drive real results.

Sushma Tripathi, COO, Avionté

For better or for worse, it appears that remote work is here to stay for a significant portion of the workforce—including temporary employees. While remote work clearly has several potential benefits, such as talent recruitment and retention, it also presents a variety of legal and compliance challenges. In this Speed Talk, Jason B. Klimpl, Esq., (partner at Tannenbaum Helpern Syracuse & Hirschtritt LLP, and general counsel of the New York Staffing Association) will directly address three key risks to staffing firms associated with a remote work environment. Namely, he will discuss mitigating remote work risks relating to wage and hour compliance, technology use, and client contracts. The focus of the talk will be practical solutions and tips—not legalese or academic theories.

Jason Klimpl, partner, Tannenbaum Helpern Syracuse & Hirschtritt LLP

I’m sure you’ve heard that the future of application development is the Cloud, but how are you going to get your applications to utilize it? Modern agile development practices demand the ability to release a change as soon as it is available, allowing the feedback-iteration cycle to begin. Join ESC in looking into the modern standard for application deployments, the continuous integration and deployments, and the ability to release mini-changes to an application throughout the day without the customer noticing.

Adam Rochelle, executive director of IT and application development, Essential StaffCARE