Negotiate MSP Agreements Like a Pro

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Recorded On: 05/05/2022

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This is the recording of the 2022 ASA Staffing Law Conference session: Negotiate MSP Agreements Like a Pro

For years, many staffing clients have turned to managed service provider (MSP) arrangements to achieve what they expect to be greater efficiency in the delivery of staffing services. This relationship can be problematic as firms lose their direct relationship with the client, see their profits squeezed, and are pressured to comply with inequitable indemnification language and other terms. Learn from our legal experts how to negotiate these agreements, which redlines to insist on, and how to protect your business.

Bob J. Goldberg, Esq.


Taylor English Duma LLP

Goldberg has an extensive background in counseling clients in a wide range of commercial, corporate, and regulatory matters. He joined Taylor English in 2005 and is the former chair of the corporate and business practice group. Goldberg concentrates his practice in the areas of commercial transactions, mergers and acquisitions, business organizations, and general business operations support. He has significant experience in the staffing, technology, telecommunications, and hospitality industries. Previously, Goldberg served as vice president and general counsel at Harbor Payments Inc. (now an American Express company), where he was responsible for all aspects of the company’s legal affairs and human resources. Prior to Harbor Payments, he spent seven years at MCI Communications Corp., where he was managing commercial counsel supporting the company’s global marketing, product development, and sales organizations. Goldberg received his juris doctorate degree from American University Washington College of Law and his bachelor of science degree from Tulane University.

Erin Stewart, Esq., TSC, CSP

General Counsel

Pinnacle Group

Stewart serves as general counsel for Pinnacle Group, a workforce solutions provider headquartered in Dallas that currently serves clients in six countries. Stewart, whose primary professional interests are employment law and human capital management, also serves as the company’s vice president of human resources. She leads the Pinnacle Group’s legal, human resources, supply chain, compliance, and risk management functions and is a member of the company’s executive leadership team. She has deep expertise with all legal issues impacting workforce solutions programs. Before joining Pinnacle Group as associate general counsel in 2012, Stewart was assistant general counsel at the University of North Texas System and worked with all campuses on legal issues related to employment, litigation, intellectual property, and contracts. Prior to moving to Texas in 2006, Stewart was a litigator with New York City-based Kasowitz, Benson, Torres & Friedman LLP. She is licensed to practice law in Texas and New York. She earned her juris doctorate degree at Columbia Law School and her bachelor’s degree in history and English literature from the University of Maryland College Park.


Recording: Negotiate MSP Agreements Like a Pro
Open to view video.
Open to view video.